Keeping In Touch: The Hidden Financial Burden Placed on Families Supporting a Loved One in Prison

The financial toll on families supporting incarcerated loved ones remains largely hidden but is increasingly significant, as highlighted by Emma Wells, founder of Unseen Victims, in the Prison Spend Report Part 2. Families are spending between £3,700 and £6,000 annually on maintaining contact through calls, emails, and visits, often at the cost of their financial stability. Communication costs alone can exceed £2,500 yearly, with nearly half of families paying over £50 per month and some surpassing £200, despite recent improvements like in-cell phones. While high-profile cases draw attention to incarceration, the quiet financial burden on thousands of UK families underscores the need for better, affordable communication options in prisons.
A new addition to our exclusive Toolbox

Supporting a loved one through the complexities of the UK Criminal Justice System is undoubtedly a challenging experience. Whether they are under investigation, facing charges, or imprisoned, the journey requires emotional resilience and a proactive mindset. It is vital to remain informed and take decisive steps to ensure their rights are protected and their case is managed effectively.
Book Share

We received a fair number of messages from people who wanted to read the book “unseen victims” but due to their circumstances were unable to purchase the book. We have made 5 books available on a book share basis and have now sent these out to 5 people who were selected at random. All we ask is when they have finished with the book that they let us know and we will arrange forward posting to the next person
It’s great that our work keeps getting recognised

We are always overwhelmed by the support that our project is afforded and never more so than when we receive such a glowing recommendation in the press.
Christmas Competition

For the past 5 years Emma has held a competition on Christmas Day for those who are in need of additional support around this time.